Recommended Reviews posted by Chase L.

You know what, my experience shopping at Value City was quite simple, and I give them 4 stars (4 = "Yay I'm a fan!")

My husband and I went to the site of the Crossroads Bailey on a Friday after work around 18 hours. We hoped it would be low traffic at that hour on a Friday and we were right. Many sales people who were helpful but were happy to give us space to sit on the furniture without trying to talk to us in some designs or colors.

We needed something for our stay in our new house is a room that has a TV and probably will not be the same use as the furniture in the den that has the TV. So we were OK to go with a set of furniture in the economy because we do not think we'll actually sitting on it that often, plus we have a dog, two cats and a baby on the way. We did not want to invest thousands of dollars in a sofa and love seat that will probably be barfed, pee or spilled on numerous occasions in the next 5 years.

We knew what we were in the market (sofa and love seat, nothing extraordinary, not leather) and agreed on all upholstered Jasmine. Our salesman was very pleasant and once we told him that we selected, he placed the order. I tried to negotiate the shipping cost, but no dice ... probably more a reflection of my negotiating skills.

We put the furniture to be delivered on a specific day and they were there very early to deliver just in time. Furniture looks exactly as expected and there was no damage or problem he brought into the house. The furniture is comfortable satisfactory. No complaint (and this is coming from a pregnant woman!)